somonda.com is an online membership site that provides large discounts on a variety of well-known products. To become a member, you must be over 18 years of age, which you are required to confirm when you register and make your first purchase. somonda.com is only for private customers and for personal use. Membership costs 179 DKK per month. Your subscription is deducted every month, until you cancel your membership. You can terminate your membership at any time by logging into Somonda.com and selecting “My Membership” from the menu tab. The only exception is during the first 48 hours of membership, within which your subscription is locked due to technical reasons and you cannot cancel it manually under the "My Membership" tab. Otherwise you can cancel through support on support@somonda.com.
When shopping at Somonda.com you need to become a paid member to gain access to our huge, discounted product range. You can sign up for a 7-days trial of our membership and buy straight away at discounted prices. After the trial your membership will automatically charge 179 DKK every month until cancellation. Remember that you can unsubscribe from your membership whenever you wish. Once your order has been completed, you will receive an order confirmation via email. You will receive another email once we have dispatched your order. If you would like to receive a physical copy of your order confirmation, please send an email to support@Somonda.com.
On somonda.com, it is only possible to order products via our website.
If you have made an order and wish to cancel it, please contact support on our support email support@somonda.com
All payments are completed via Stripe Payments as payment gateways. On somonda.com, you can pay using VISA, VISA Debit, VISA Electron, MasterCard or Maestro. All payments and card charges are factored into product pricing and regulated therein by Rebel Monkey Marketing Ltd. Payment can only be made using a credit card. You will not be deducted for an amount more than that which was approved upon completion of your purchase.
. All prices are shown inclusive of VAT and are current market prices. When you shop on somonda.com, all agreements are made in English.
Orders made on somonda.com are delivered by DHL or UPS. The expected delivery time is 3-5 business days (after dispatch). For members of somonda.com the shipping is free.
somonda.com offers a cancellation policy of 90 days (the standard, legally endorsed policy is 14 days). This period is valid from the day you receive delivery of your purchased goods.
If you wish to return one or more purchased products let us know via email at support@Somonda.com (we reply within 24 hours on weekdays.)
You cannot cancel your order simply by refusing to accept delivery. Cancellation must be clearly communicated by sending an email to support@Somonda.com.
Regarding sealed goods not suitable for return due to health protection or hygiene reasons, your right to cancel the order ends once the seal on the goods is broken after delivery.
If you wish to return your order, please do so without undue delay (7 days at the latest after notifying us of your decision to return your purchase). You are required to cover any expenses related to returned products. It is your responsibility to make sure that any products that are to be returned are securely packed.
Any depreciation in value related to product use that is improper or different from its intended use and function is paid for by the customer. However, if you damage the product through misuse or carelessness and seek reimbursement, you may end up receiving only a small part or none of the purchase price back if you return it, depending on the commercial value of the product(s) in question and the nature of the given incident.
In the case of products, the original packaging can play a significant part in determining the value of the product(s) in question. We therefore encourage you to send items in an undamaged condition.
If you cancel your purchase, you are entitled to a full refund of the money you paid us. In case of depreciation related to improper product use or carelessness, the purchase price is subtracted.
If you exercise your cancellation right, we refund all payments received, including any prepaid delivery expenses. However, additional expenses resulting from your own choice of delivery methods that differ from the cheapest standard delivery option that we offer, are not refunded. Payment is made without undue delay and under all circumstances, 14 days at the latest from the date on which we receive notice of your decision to cancel your purchase. Refunds are issued in the same format as the original payment method.
We reserve the right to withhold your refund until we have received the products that are to be returned, unless you can provide proper documentation to this effect.
If you wish to cancel your purchase, send your product (s) to:
Rebel Monkey Marketing Ltd
71-75 SHELTON STREET, COVENT GARDEN
LONDON
WC2H 9JQ
Company number: 14009110
In order to expedite the return process, please include a copy of your order confirmation in addition to the product(s) that you are returning. If you no longer have your order confirmation, you may also include the email address used when placing the order or the order number itself.
Rebel Monkey Marketing Ltd. offers the standard legal complaints procedure, applicable for 12 months after delivery. This means that you can get your product repaired, exchanged, get your money back or receive a price reduction, depending on the situation in question. Your complaint must be valid, meaning that any faults cannot be the result of incorrect use of the product or destructive behavior. Note that for products with a limited lifespan, your right to complain is limited accordingly.
Contact us as soon as you notice a mistake or missing parts on and for a product that has been purchased on somonda.com. This should happen as soon as possible or within a reasonable time period from the moment you notice that there is something wrong with your product. File your complaint via support@somonda.com, after which we will address the issue in question. Complaints are considered timely if they are filed within two months after product faults have been detected.
In case a product is faulty or missing parts and you wish to file a complaint, send the item in question to:
Rebel Monkey Marketing Ltd
71-75 SHELTON STREET, COVENT GARDEN
LONDON
WC2H 9JQ
Company number: 14009110
When you return a defective product, you are required to disclose the problem in as detailed of a manner as possible. In order to expedite the process, we also advise you to include additional identifying information such as an order number or an email address. If your complaint is valid, we will refund your delivery expenses, so please remember to obtain a receipt.
Note: We don’t accept packages sent by Cash on Delivery (COD).
If you are not satisfied with your membership or purchase, you are welcome to contact us via email at support@somonda.com.
When you register on somonda.com, you are required to confirm that you are over 18 years of age. If you are under 18, registration and subscription needs to be completed by a parent or a legal guardian. An agreement can be easily revoked by a parent or a legal guardian if it has been made by a minor.
When you register on somonda.com, your name, address, telephone number and email are stored in an electronic customer database that is only accessible to somonda employees. These personal details are saved so that we can deliver your orders and in accordance with accounting legislation, which dictates that material used in relation to transactions is to be stored for 5 years after the accounting year which it is valid for. Before your personal information is saved on somonda.com, we make sure that your consent is given and that you know exactly which information is saved. Customer information is always encrypted.
As an existing customer on somonda.com, you always have the right to revoke your registration. You also have the right to know which of your personal details we have registered. These rights are part of the data protection act. For more information, contact us at support@somonda.com. Rebel Monkey Marketing Ltd. is responsible for the data stored on somonda.com. Information given to somonda.com is not forwarded or sold to third parties. Moreover, we do not register any sensitive information. When you sign up for our newsletter, we register your email address. Your email is treated as confidential; we do not give it to anyone else. You can unsubscribe at any time via the link in the footer of the newsletter.
somonda.com uses cookies. We do so with the sole motive of making it easier for you to log in and see relevant products and new offers when you visit somonda.com. A cookie is a file that contains data about whether you are a new or returning customer, which products you click on and other information about your behavior on the website. A cookie is stored on your PC, tablet or mobile phone. A cookie cannot identify you as a person. It can only recognise your PC, tablet or mobile phone and ensure you view a customized version of somonda.com. A cookie is typically stored for 12 months.
You can set your browser settings so that you get a warning when you receive a cookie. You can also delete cookies altogether from your browser. It is possible to delete your cookies via your browser’s settings, should you wish to do so. If you have questions regarding your cookies, feel free to get in touch with us via email at support@somonda.com.
The prices on somonda.com are current prices, based on the market prices at any given time. Therefore, we reserve the right to changes in prices resulting from force majeure, hereunder work conflicts and missing or delayed delivery from our suppliers.
Rebel Monkey Marketing Ltd
71-75 SHELTON STREET, COVENT GARDEN
LONDON
WC2H 9JQ
Company number: 14009110
Year of Establishment: 2023
These Terms are governed and construed in accordance with the laws of United Kingdom. Any dispute or difference of any kind arising between us in connection with, or arising out of, these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.